Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution guarantee with all our website hosting packages, meaning that every single advice question you email is going to be reacted to in only sixty minutes max. Our support staff members are taught to promptly handle any issue and to present you with well timed guidance on any situation that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime required. Our team of consultants will undoubtedly be on the web for you 24x7x365 to answer to all your enquiries and to deal with any concern you will likely have. You are able to submit a technical support ticket from your Web Control Panel or drop a message anytime. In addition, on business days, you can give us a call or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guidance while working within the Control Panel, you are able to always click the Help key and pick your concern in the group of posts that will come up. We have also turned the majority of the articles into training videos. The list of video tutorials will come up if you pick the Videos option available in each section.