Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Warranty

  • Our client support Dept is available day and night to reply to every one of your assistance requests. Every single ticket you send to us shall be resolved within less than one hour. If your problem demands assistance from an admin, we’ll address the ticket to the technician on shift and will notify you that the problem is being taken care of.

  • Top quality support service

  • Professional Technical Assistance Service

  • We are on line for you 24x7 to give you guidance and customer support as well as to help you with any trouble that you could encounter whilst supervising your virtual server. We can easily assist you with all pre–configured software, like your OS, server admin panel (dependent upon the VPS type) and the Web Control Panel created completely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Web Control Panel that is offered 100% free with your VPS features an included collection of articles. One can find a group of extensive how to posts and a variety of step by step video lessons that present all the important web site maintenance tasks. You can get access to them by pressing the Help or Video keys in the right corner of each Control Panel section.