1 hour ticket response
Quick support is our main duty and that’s why we’ve got a team of skillful client support engineers who are ready to provide a fast solution to any question that you could have. Just submit your trouble ticket from the Web Control Panel and we will reply back to you within one hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute customer support ticket response time.
An Outstanding Tech Support Service
Each member of our customer support staff has lots of years of experience in the website hosting industry and the majority of them have worked for us for at least five years. They all are ready to respond to all your queries in the most efficient manner possible.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how to use a given service, we have included a truly intuitive Help Center section in the Web Control Panel. You can search through a broad collection of web hosting account management articles and website management articles, take a look at the F.A.Q. repository or check our step–by–step video tutorials.
