When you acquire your own web server, you shall have more independence as to what you can install and run when compared with a shared Internet hosting account. With a shared service, you've got access only to your own account, thus you aren't able to install server-side software. While this is not a concern for most script-driven applications, there are a few that have specific requirements and need specific software to be present on the hosting server either for some additional functions or for them to work at all. In case you have practical knowledge, you won't have any troubles to run the machine, but if you don't, you may simply not have the skills to manage everything and use the script applications which you want. If that is the case, you can use our Installation & Troubleshooting upgrade, which means that our system administrators can arrange everything for you and help you with any difficulties that you might encounter.

Installation and Troubleshooting in VPS Hosting

The upgrade includes 1 hour of custom work on your hosting server, so if you obtain any of our virtual private servers plans, you could take full advantage of this service and have our admins do different tasks which you cannot perform yourself or you have no time. They could install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any program that does not work efficiently for some reason. You may add the upgrade to your plan as often as you desire depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left within your billing Control Panel. Our Managed Services upgrade provides 30 minutes of custom work on your machine as well, but if you need more than that, you can always add the Installation & Troubleshooting upgrade with several clicks from the billing area.

Installation and Troubleshooting in Dedicated Web Hosting

The upgrade is available with all our dedicated hosting services and provided you add it, our experienced administrators will be able to help you with anything on your machine. Including installing any third-party software that you might want to use on the hosting server and troubleshooting any script that operates poorly or does not run at all. Our upgrade provides an hour of work and in case a particular task is not very time-consuming, we will add the remaining time to your account. You will be able to discover how many minutes are left inside your billing Control Panel and use them anytime you require help again. The Installation & Troubleshooting upgrade could be purchased at any time, so if you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you require support afterwards, you can add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack as well, but in case you require additional work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the very best possible way.